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REALtalk

BUSINESS

FORUM

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Leadership | Business | Entrepreneurship
Anticipating Tomorrow

The ever-changing business world is becoming increasingly challenging.

Attending the REALtalk Business Forum will help you understand the importance of pricing your work. Are you undervaluing what you do? Gain ideas on handling mental health challenges in the workplace and understand the importance that technology plays in your salon business today. Be inspired by how our industry is seen in the global hair community and learn what we need to constantly educate our teams. You will gain ideas to evolve in business and assist you in planning your business future.

REALtalk Business Forum creates authentic, inspirational and unbranded conversations on what matters to our industry, with usable ways to grow your business, inspire your salon staff and review your service offering.

With a significant line up of Internationally and locally renowned keynote speakers, discussion will focus on many important aspects of running a business today. There are two key panels with industry leaders and innovators who will discuss trends that are affecting you.

REALtalk Business Forum creates a more connected conversation to better anticipate tomorrow.

Take a look at the 2023 REALtalk Business Forum program below.

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2023 Realtalk

Program

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2023 Realtalk Program

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Sunday 11 June 2023 | 9.00am – 2.00pm

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9:00am- 9:20am	Coffee and registration
9:20am – 9:25am	Welcome by Lisa Conway, The Zing Project (emcee)
9:25am – 10:00am	Valuing Our Work – Lisa Conway, The Zing Project
10:00am – 10:30am	Panel: Mental Health and Wellness in the Workplace Paloma Garcia, Paloma Salon; Chris Hunter, Willomina; Jake Putan, Legacy Education; Michael Kelly, Salon Her; Jose Bryce-Smith, O&M
10:30am – 10:50pm	The Power of Education – Jane Barrett, Pivot Point
10:50am – 11:10am	Morning Tea
11:10am – 11:40am	Panel: Salon Improvement through Technology Emma Winen, Shortcuts; Paul Frasca, Sustainable Salons; Adam Ciaccia, L’Oreal ACCESS; Helen Flaherty, Ezidebit – A Global Payments Company; Tamara Reid, Timely; Kate Henderson, Elysium Hair
11:40am – 12:00pm	Facing the Global Community – Stephanie Mason, Showpony
12:00pm – 1:00pm	Closing Keynote: Re-Imagining a Sustainable Customer Journey Fit for the Future – Anders Sörman-Nilsson, Thinque
1:00pm – 1:30pm	Closing Keynote Q & A
1:30pm	Recap End of REALtalk followed by buffet lunch

*Program subject to change

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2023 Realtalk Speakers

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Lisa Conway

Lisa Conway is the Founder of The ZING Project, an industry-leading Salon Coaching business, with clients through Australia, New Zealand and now the United States and United Kingdom. Lisa has authored 3 bestselling books that have helped thousands of Salon, Spa and Clinic owners across the globe and she has a 4th book in the pipeline. Lisa speaks, mentors and writes the same way she approaches life – unfiltered and straight from the heart with passion, humour and a true belief that people hold the secrets to success within themselves. With 10 years of establishing and building ZING behind her, she now heads a team of industry-specific business coaches who know the hair and beauty business inside out. The ZING Project only works with hair and beauty professionals. We believe that if you are to understand the challenges that Salon, Spa and Clinic Owners face today, you must have experienced business ownership firsthand. From speaking engagements to writing books, and 30+ years as a hairdresser and salon owner, Lisa has done the work and her no-fluff, no-BS approach is like a breath of fresh air. Lisa challenges people to step up and take control. Owning a business and having a life is possible for everyone and Lisa will show you that everyone can succeed if they are willing to do the work.

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Anders Sörman-Nilsson

Anders Sörman-Nilsson (Global EMBA / LLB) is a futurist and the founder of the think tank and trend analysis firm – Thinque, which provides data-based research, foresight and thought leadership assets for global brands across 4 continents. The company’s vision is to disseminate and decode ‘avant-garde ideas which expand minds and inspire a change of heart’, and clients like Microsoft, Apple, Facebook, McKinsey, Jaguar Land Rover, Adobe, MINI, Rugby New Zealand and Lego trust his future guidance. He is an awarded keynote speaker who helps leaders decode trends, decipher what’s next and turn provocative questions into proactive answers. He has published 3 books on digital transformation and innovation including ‘Aftershock’ (2020), ‘Seamless’ (2017) and ‘Digilogue’ (2013), is a member of TEDGlobal, Entrepreneurs Organization where he is the Sydney Chapter’s Leadership Impact Chair, and was nominated to the World Economic Forum’s Young Global Leaders in 2019. He is the author of the 2020 Microsoft & Thinque whitepaper “How Artificial Intelligence is powering Australian Retail in 2020 and beyond”, the co-creator of the B2B marketing award-winning Adobe Creative (CQ) Intelligence test, and is the host of the 2nd Renaissance Podcast. His futurist thinking has been shared by the Wall Street Journal, Financial Review, Monocle, BBC, South China Morning Post, Esquire and ABC TV.

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Paloma Rose Garcia

Founder and Owner of PALOMA Salon is Paloma Rose Garcia. A high-fashion stylist and educator with 19 years of experience, Paloma is known as one of Australia’s leading hairdressers. Her distinguished career has seen her work with a plethora of celebrities and leading fashion. Paloma is a winner of the Australian Fashion Hair Awards NSW Hairdresser of the Year 2017, and finalist in 2016, 2015 and 2014, as well as finalist for Salon Business Of The Year 2020, Paloma continues to carve a remarkable career.

Chris Hunter

Chris Hunter knew from a young age that he would work in a creative field, but growing up in country Victoria meant that opportunities were limited. This all changed at age 18 with a move to Melbourne and an apprenticeship with one of Melbourne’s premier salons, before moving onto Sydney to pursue his dream of being an editorial stylist. In this time, Chris worked across countless editorial shoots and fashion weeks both in Australia and abroad, but his career highlight has undoubtedly been the launch of his own salon WILLOMINA in Woollahra, Sydney.

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Jake Putan

Jake Putan is an artist at heart, merged his creativity with a career in hair and began running education workshops for various brands around Australia. Connecting to his own personal gifts, he now shares with others how to stand out from the crowd, do the unconventional, and spread their message. Jake Putan brings innovation and impact to reimagine the future of business and leadership.

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JANE BARRETT

Jane is the CEO of Pivot Point Australia and a passionate advocate for education and its potential to change lives. In this capacity, Jane has led the launch of Pivot Point’s digital education platform in Australia and New Zealand and successfully relaunched the brand’s professional education portfolio. Jane brings together more than two decades of experience in education, where she has held positions in TAFE, private RTOs, universities, and the corporate sector. During this time, Jane worked as a teacher, Department Manager and Head of Education. She was awarded an International Travelling Fellowship, and a Chief Executive’s Award for her contribution to students and innovation in achieving broader organisational objectives. Jane’s work has been published in industry journals and she has been a guest speaker at industry and education conferences across Australia. In addition to her hairdressing qualifications, Jane holds a BA (Hons) from the University of Melbourne and a Postgraduate Diploma in Adult and Vocational Education from LaTrobe University. AQ

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Stephanie Mason

Stephanie Mason is the Founder and Global President of Showpony Hair Extensions, a premium hair fashion and beauty brand focused on empowering people to look and feel beautiful with hair extensions that transform. In 2008, Stephanie decided to step off the runway and her 9-5 job to launch Showpony Professional from the lounge room of her Melbourne apartment. The brand is also the world’s first eco-friendly and sustainably packaged hair extension company globally, eliminating individual-use plastics.

Today, Showpony Hair Extensions are the professional’s choice and industry leader in hair extensions. The brand has seen immense growth since launching in 2009 and is now found in salons across the UK, Europe, the US, Australia, and New Zealand. Showpony continues to partner with carefully selected distribution and salon channels around the globe, with continued expansion plans in motion.

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Michael Kelly

Internationally lauded education specialist and hair colourist Michael Kelly’s career started at an unassuming shopping centre in Sydney’s Hills District as the then-16-
year-old. The next 15 years brought multiple leadership roles in salon education teams globally. It was here that Kelly finessed his ability to build solid foundations for rapidly expanding businesses and focused on creating a collaborative and creative educational industry. Vogue tipped Kelly as the go-to colourist for editors, celebrities and the fashion elite.

Tamara Reid

Voted the Emerging Leader by Telstra Business Womens Awards, community and leadership expert Tamara Reid is the 2 x startup Founder of Beaute Industrie and the Aesthetic and Beauty Industry Council, keynote speaker and brand manager.

With a background in education and business development, her career expands over several segments of the professional beauty industry including salon, clinic, aesthetic and spa.

Tamara worked her way up from therapist to earn her seat at the senior leadership table where she now holds a global position as Head of Strategic Partnerships for Timely Business Management Software & Salon Biz.

Kate Henderson

Kate Henderson and her husband are dynamic entrepreneurs and co-owners of Elysium Hair Brisbane, a premier salon renowned for its exceptional hairstyling and innovative use of technology. Under Kate and Oscar’s visionary leadership, Elysium Hair Brisbane has won prestigious awards such as the Australian Salon of the Year and Queensland Salon of the Year by AHIA (Australian Hair Industry Awards). With a strong focus on customer care and an incredible team, Kate and her husband have positioned Elysium Hair Brisbane as a leader in the industry, delivering outstanding experiences and pushing the boundaries of customer service.

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Adam Ciaccia

Adam is an Multi Award-Winning hairstylist, educator, digital content creator and L’Oréal ACCESS Pro Artist. With over 20 years of experience in the industry, Adam has developed a strong reputation as an international freelance hairstylist and a well-respected figure in the global hairdressing community, via digital mediums such as YouTube and Meta. Adam isn’t only a leader in the digital space but also as a hairstylist, winning multiple awards such as AHFA NSW Hairdresser of the Year and being named as a finalist in Australian Hairdresser of the Year for 5 consecutive years and gaining recognition in many other international award platforms.

Most recently Adam has worked with L’Oréal Australia as an Artistic Director for Matrix, no working exclusively on L’Oréal Access, a global digital education initiative that allows hairdressers to get education in the palm of their hand, 24/7 365 days of the year.

Jose Bryce-Smith

Jose is a clean entrepreneur with over 20-years’ experience in the hair industry. In 2007 she broke new ground, founding Original & Mineral (O&M), the world’s first high-performance salon quality haircare brand that is free from harsh chemicals and toxins such as ammonia, PPD and resorcinol. Many said she couldn’t do it, but Jose persevered through criticism, working on formulations at the basin of her own salon to prove otherwise. Over the last 16-years O&M has grown to a multi-million-dollar business at the forefront of clean haircare research and development. Today O&M’s salon and retail ranges are available across 17-countries and growing. Jose is a firm believe that haircare is a health choice, and is passionate about changing the trajectory of the beauty industry, ensuring salons and clients alike have the healthiest haircare experience possible, without compromise.

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Emma Winen

Emma Winen from the Shortcuts team kick-started her journey in the hair industry as an apprentice in 1999. Since then, she’s evolved to work in the technology space, working closely with savvy salon owners to implement innovative technology solutions in their business. Emma collaborates with salons that are keen to be early adopters for new technology solutions to ensure it’s the best-fit for market possible. Her passion to help alleviate some of the business pressure in salon owners’ lives with the power of technology is second to none.

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Paul Frasca

As Managing Director of Sustainable Salons Paul travels Australia and New Zealand to speak about waste management in hair, beauty, fashion, hospitality, medical and education industries, and how to adopt a more sustainable approach in their everyday lives and businesses.

Helen Flaherty

Helen Flaherty is a strategic, innovative, digital leader with more than 20 years experience in designing and implementing digital products and experiences in the financial services industry. She’s passionate about digital technology and her role as the Senior Product Manager – New Payments Platform (NPP) and Mobile Payments at Indue, was the reason that Global Payments brought her on board. Over the past three years, Helen has continued to bring the NPP/PayTo to life and now heads both the Product and Marketing teams, across Global Payments Oceania’s two payments brands, Ezidebit and Eway.

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REALtalk Sponsors

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Platinum Sponsor

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Silver Sponsors

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Bronze Sponsor

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Panel Sponsors

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Morning Tea & Lunch Sponsors

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get in touch

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Want to get more information about sponsorship or educator opportunities?

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Brought to you by

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Supported by

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