2025 Operational Details
The following section outlines your operational information about exhibiting at Hair Festival.
Deliveries can be made from Friday 27 June from 8.00am for Space Only Exhibitors. Shell scheme Exhibitors can have deliveries made from 2pm onwards.
Arranging Your Own Deliveries
All deliveries must be booked through ICC Sydney’s Loading Dock Management System (LDMS) booking form here prior to arrival. Please use the ICC Sydney Exhibitor Delivery Label. Correct labelling is important to prevent delays and returns.
The loading docks are NO PARKING zones. Exhibitors can access the loading dock for a maximum of 15 minutes to drop off their goods, however, the driver must stay with the vehicle. Once deliveries are unloaded, the vehicle has to leave the loading dock and park at the ICC Sydney carparks. Please note that parking fees apply.
Small items can be hand-carried to your stand. Please park in P1 and proceed to the event space. Please note, large trolleys and freight are not permitted in guest lifts.
Needing Assistance With Deliveries
You may opt to have all your goods delivered directly to your stand through our official freight forwarder and onsite logistics provider Expo Freight.
Freight Forwarding
As deliveries to and from the ICC are limited to the event period, you may need assistance with a freight forwarding. The official freight forwarder for Hair Festival is Expo Freight. With this option, Expo Freight will manage all the logistics with the ICC.
Should you require assistance with freight forwarding or onsite handling, requests and enquiries must be done via Expo Freight Portal or send a message to info@expofreight.com.au or onsite@expofreight.com.au.
Storage
Crates, boxes and pallets cannot be kept onsite at the ICC during the event. It is the responsibility of the exhibitor to take items offsite. Please note the venue does not accept responsibility for the loss or damage of any materials accepted/ stored by the venue.
Should you require freight storage, please contact Expo Freight via Expo Freight Portal or at info@expofreight.com.au & onsite@expofreight.com.au and copy events@intermedia.com.au.
Collections
Courier companies should be instructed to pick up directly from your stand on Monday 30 June from 16:00 via the ICC delivery system. Any items not collected or packed up will be disposed of.
Pallet Jack | Scissor lift | Forklift | Trolleys
Should you require access to a scissor lift, forklift, palette jacks or trolleys, you can do so via Expo Freight Portal or send a message to info@expofreight.com.au or onsite@expofreight.com.au and copy events@intermedia.com.au.
Advising of your needs in advance will assist in a smooth hassle-free bump-in. There will also be a limited number of trolleys available for exhibitor for transportation of heavy and bulky items. We strongly recommend you bring your own trolley if you are needing it for an extended period or have a limited bump-in time.
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